Privacy Policy

Protecting your personal data is very important to us. We therefore handle your data exclusively according to the legal requirements (GDPR, TKG [Telecommunications Act] 2003).

In this policy, we inform you about how we process your personal data in connection with this website in accordance with Article 13 of the General Data Protection Regulation (GDPR).

Data storage
We would like to point out that the following data is stored by the web shop operator for the purpose of simplifying the purchasing process and for subsequent contract processing:
- Inventory data
- Contact data
- Content data
- Contract data
- Payment data
- Usage data
- Meta/communication data

Which data is collected can be seen from the respective input forms.

If you cancel the purchase process, the data stored by us will be erased. In the event of a contract being concluded, all data from the contractual relationship shall be stored until the expiry of the retention period under tax law (7 years).

The name, address, purchased goods and date of purchase data are stored until the expiry of the product liability (10 years).

Any data will be processed based on the legal provisions of Article 96(3) of the TKG and point (a) or (b) of Article 6(1) of the GDPR.

Data subjects:
Website visitors, users and customers In the following, the data subjects will be jointly referred to as “users”.

Purpose of processing:
- Operation of the website
- Provision of contractual services, customer service and customer care
- Replying to contact requests and communication with users
- Marketing and advertising
- Security measures.

Your personal data will be passed on to service providers used by us as part of completing the order (IT service provider, transport company, logistics firm, banks, tax advisor).

Your rights
In principle, you have the right of access, rectification, erasure, restriction of processing, data portability, withdrawal of consent and objection.
You can withdraw this consent at any time. As a result of such withdrawal, we will no longer process your data for the above-mentioned purposes from this point on.
If you believe that the processing of your data infringes applicable data protection legislation, or that your legal right to data protection may be violated in some way, you can complain to the relevant supervisory authority. In Austria, this is the Austrian Data Protection Authority.

Erasure of data
The data we process will be erased or its processing restricted in accordance with Articles 17 and 18 of the GDPR.

Unless expressly stated in this privacy policy, the data we have saved will be erased as soon as it is no longer required and does not need to be retained in accordance with the statutory retention obligation. If the data is not erased due to it being required for other purposes which are permitted by law, its processing will be restricted.

You can delete your customer account at any time by sending a message to the contact option below or using a function provided for this purpose in the customer account.

According to statutory provisions in Austria, data is retained in particular for 7 years as per Article 132(1) BAO [Austrian Federal Fiscal Code] (accounting documents, receipts/bills, business documents, etc.), for 22 years in connection with property and for 10 years in connection with electronically provided services, telecommunication, broadcasting and television services which are provided to non-entrepreneurs in EU member states and for which the Mini-One-Stop-Shop (MOSS) can be used.

Cookies
Our website uses “cookies”. These are small text files which are saved and stored on your end device through your browser. They do not cause any damage to your device.

We use cookies to make our website user friendly. Some cookies remain stored on your end device until you delete them. They allow us to recognise your browser when you next visit our website.

The saving of cookies can be prevented by disabling them in the browser settings. Please note that in this case, it may no longer be possible to use all the website’s functions.

Security measures
The security measures include in particular the encrypted transmission of data between your browser and our server, as well as the controlling of physical access to the data.

Storage of access data and log files
Our web space provider will collect data on each access to the server on which the service is hosted (referred to as server log files) based on our legitimate interests as defined by point (f) of Article 6(1) of the GDPR, including:

IP address, directory protection user, date, time, pages viewed, logs, status code, volume of data, referrer URL, user agent, host name accessed.

The IP addresses are stored anonymously By removing the last three digits.

Log file information shall be kept for a maximum of seven days for security reasons (e.g. investigation of acts of misuse or fraud) and shall be erased afterwards.

Social media
We maintain an online presence in social networks and platforms on the basis of our legitimate interests as defined by in point (f) of Article 6(1) of the GDPR in order to be able to communicate with customers, interested parties and users who are active there, and to be able to inform them about our services.
Regarding the use of these platforms, the relevant operator’s terms and conditions, as well as their data processing regulations, apply.

We use Google Analytics to show ads which are provided by Google web services and their partners only to those users who have shown interest in our online services or have certain characteristics which we communicate to Google. With the help of remarketing audiences, we would also like to ensure that our ads correspond to the potential interest of the users and do not constitute an annoyance.

Google Analytics
Based on our legitimate interests (i.e. interest in the analysis, improvement and commercial operation of our website in accordance with point (f) of Article 6(1) of the GDPR), we use Google Analytics, a web analytics service by Google LLC (“Google”). Google uses cookies. The information which is generated by the cookie on the usage of the online services by users is generally transferred to Google servers in the USA where it is saved.

We have entered into a corresponding agreement with Google regarding the commissioned data processing. The relationship with Google is based on an adequacy decision passed by the European Commission (“Privacy Shield”).

On behalf of the provider of this website, Google uses this information to analyse your use of the website, to compile reports about the website activity and to provide further services which are connected to the use of this website and of the Internet for its operator. Google may create pseudonymous user profiles from the processed data.

Your IP address is recorded but immediately pseudonymised (by deleting the last 8 bits). This means that it is only possible to know the approximate location.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and abbreviated there.

The IP address which is transmitted by the user’s browser will not be combined with other Google data. Users can prevent the saving of cookies by setting their browser software accordingly, or prevent Google from processing this data using the browser plugin under the following link.

https://tools.google.com/dlpage/gaoptout?hl=de.

As an alternative to the browser plugin, you can click this link to prevent Google Analytics from collecting data on this website in the future. In the process, an opt-out cookie is placed on your terminal device. If you delete your cookies, you have to click the link again.

Google Adwords conversion tracking
We use the “Google AdWords” online advertising programme and conversion tracking as part of Google AdWords.

In the case of Google AdWords, each AdWords customer receives a different “conversion cookie”. Cookies can therefore not be tracked via the websites of AdWords customers. The information which was obtained with the help of the cookie is used to create conversion statistics for AdWords customers. AdWords customers receive information on the total number of users who clicked on their advertisement and were referred to a page with a conversion tracking tag. However, they do not receive any personal data.

For further information on data use for marketing purposes by Google, please refer to the overview page: https://policies.google.com/technologies/ads, Google’s privacy policy is available at https://policies.google.com/privacy.

If you would like to object to the interest-related advertising by Google Marketing Services, you can use the setting and opt out options provided by Google: https://adssettings.google.com/authenticated.

Retargeting & remarketing
This website uses retargeting services from the following providers:

- Google Adwords Remarketing, a retargeting service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; Google Adwords Privacy Policy

- Meta Platforms, 1601 South California Avenue, Palo Alto, CA 94304, USA; Facebook Privacy Policy

With remarketing, targeted and personalised ads are placed for users who have already visited our website in the past or were interested in our shop.

For this purpose, cookies are saved on the user’s device when our and other websites are accessed. The web pages visited by the user and the content they are interested in are stored in this file. As a result, you will receive advertising that is most likely to correspond to your product and information interests.

In addition, the user’s IP address is recorded. In this regard, we inform you within the scope of Google Analytics that the IP address is abbreviated in EU member states or other states in the European Economic Area and is only transmitted as a whole to a Google server in the USA and abbreviated there in exceptional cases. The IP address will not be merged with the user’s data within other services provided by Google.

According to its own information, Google does not collect any personal data. User data is processed pseudonymously within the scope of Google Marketing Services and for the cookie holder, regardless of who that cookie holder is. This does not apply if a user has expressly allowed Google to process data without pseudonymisation.

You can permanently object to the setting of cookies for ads by Google by downloading and installing the browser plugin available at the following link

You can object to data collection by Facebook Custom Audience by deactivating Custom Audiences here.

Contacting us by post, email or telephone
We use means of communication, such as post, telephone or email, for business and marketing purposes. In doing so, we process inventory data, address and contact data as well as contract data from customers, interested parties and communication partners.

The processing is based on point (a) of Article 6(1) of the GDPR, Article 7 of the GDPR and point (f) of Article 6(1) of the GDPR in conjunction with legal requirements for promotional communications.
Contact is only made with the consent of the contact partners or within the scope of legal permissions and the processed data is erased as soon as it is no longer required and otherwise in the case of objection/withdrawal or lapse of justifications or legal archiving obligations. Use of third-party services and content.

As part of our website, we use content or services which are provided by third parties to embed their content and services based on our legitimate interests (i.e. interest in the analysis, improvement and commercial operation of our website in accordance with point (f) of Article 6(1) of the GDPR). To do this, the third-party providers of this content need the user’s IP address since they would otherwise not be able to send the content to the user’s browser.

We endeavour to only use content for which the provider uses the IP address exclusively to deliver the content.

External payment services
If our customers use third-party payment services (e.g. PayPal or Sofortüberweisung), the terms and conditions and privacy policy of the relevant third-party provider apply, which can be viewed on the corresponding websites or transaction applications.

Paypal Privacy Policy:
www.paypal.com/de/webapps/mpp/ua/privacy-full

External fonts by Google, LLC.,
https://www.google.com/fonts (“Google Fonts”). Google Fonts are embedded by a server call at Google (usually in the USA). Privacy Policy.

Videos from the “YouTube” platform,
provided by the third party Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Privacy Policy.



Webfont from myfonts.com
We use a web font from myfonts.com. Due to the licence conditions, page view tracking is carried out by counting the number of visits to our website for statistical purposes and transmitting them to MyFonts. MyFonts Counter is a service provided by MyFonts Inc, 500 Unicorn Park Drive, Woburn, MA 01801, USA. For further information on data protection at MyFonts, please click the link below: www.myfonts.com/info/terms-and-conditions.

MEDIA OWNER AND PUBLISHER
ÖLMÜHLE PELZMANN GMBH
ATU29673500
PELZMANNSTRASSE 3
A-8435 WAGNA
T +43 (0) 34 52 / 8 23 68
F +43 (0) 34 52 / 8 23 68 20
OFFICE@PELZMANN.COM
WWW.PELZMANN.COM

We kindly request you to refer to the content of our Privacy Policy on a regular basis. Version: September, 2022